Privacy policy

Privacy Policy
Last updated: April 9, 2025

This Privacy Policy describes how Foffy (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from foffy.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions and other information used for account security purposes.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services.
  To provide the Services and perform our contract with you, including processing payments, fulfilling orders, sending transactional notifications, managing accounts, and handling returns and exchanges.

• Marketing and Advertising.
  To send promotional emails, texts, or direct mail, and show you targeted ads based on your interests.

• Security and Fraud Prevention.
  To protect against unauthorized access and fraudulent activity. You are responsible for safeguarding your account credentials.

• Communicating with You and Service Improvement.
  To offer support and improve our services based on your interactions and feedback.

Cookies

We use cookies and similar technologies to power, improve, and analyze our Site. To learn more, visit Shopify's cookie policy at:
https://www.shopify.com/legal/cookies

You can disable cookies through your browser settings, but doing so may impair some site functionality.

Our website also recognizes the Global Privacy Control (GPC) signal to opt-out of targeted advertising. Learn more at:
https://globalprivacycontrol.org/

We do not respond to other “Do Not Track” browser signals.

How We Disclose Personal Information

We may disclose personal information to:

• Vendors and service providers who assist with website functionality, order fulfillment, payment processing, analytics, and customer support.

• Business and marketing partners for advertising and promotional activities.

• Affiliates and corporate group members.

• Third parties when required by law or to protect our legal rights.

• Parties involved in a merger, acquisition, or sale of our business.

Disclosed in the Past 12 Months:

We do not use or disclose sensitive personal information without consent or to infer characteristics.

We have “sold” or “shared” personal information for marketing purposes, as defined by applicable law.

Third Party Websites and Links

Links on our Site may take you to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting any data.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16. If you believe your child has provided personal information, contact us to request its deletion.

Security and Retention of Your Information

No online service is 100% secure. We take reasonable steps to protect your data, but cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

Depending on your location, your rights may include:

• Access / Know – View what personal data we have.

• Delete – Request deletion of your data.

• Correct – Fix inaccurate information.

• Portability – Receive and transfer your data.

• Restrict Processing – Limit how we use your data.

• Withdraw Consent – Revoke consent where applicable.

• Appeal – Appeal denied requests.

• Manage Communications – Unsubscribe from promotional emails at any time.

You can make these requests by contacting us via the email or address below. We may ask you to verify your identity before processing your request. Authorized agents may submit requests on your behalf, with proof of consent.

We do not discriminate against you for exercising your rights.

Third-Party Data Sharing

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Complaints

If you have concerns about our use of your data, contact us directly. If unresolved, you may contact your local data protection authority.

International Users

We may transfer and store your data outside your country, including the U.S. When we transfer data from Europe, we use legal mechanisms like Standard Contractual Clauses to safeguard your data.

Contact

If you have any questions, concerns, or wish to exercise your rights, contact us at:

📧 support@foffy.com
📫 Foffy, PO Box 610, Garrison, NY 10524, US